F.A.Q

When opening the application, you have two ways of connecting: either through discover (no email and password will be requested, and you will be able to download the gpx only - no access to the community) or connect with:

  • Google
  • Apple
  • Email / password

Please note that it is recommended to keep the same sign in method all along.

In order to have access to the community and connect with your friends you have to validate your account :

  • Either try to invite a friend and you will go through the validation process
  • Or go to your profile settings > validate my account

Our aim is to give you access to gpx database for free. The discovery account itself is made for this purpose. In case you want to benefit from the community by creating groups or connecting with friends you should validate your account as a security protocol.

The app can be synchronized with Garmin, Wahoo, and Polaar devices. We aim to connect also with other devices in the near future.
To synchronize your device, you should have an account with the provider you're using. Make sure that you have your credentials ready.

  • Go to your account settings
  • Go to section "preferences "
  • Connected devices
  • You will be redirected to the account sign-in page of your provider. Enter your credentials and follow the instructions.
  • You will see the provider logo under the section connected devices

  • Go to events in the bottom menu
  • Then click on the icon on the top right corner
  • Enter the event details starting with the sports category - only one choice is possible (fields name, place, date and time are mandatory)
  • You can enter additional details, add pictures and gpx track. If you want participants to be redirected to your website for registration enter it at this stage.

In case you have technical issues with the app or website, please report at contact@letztrail.com